What the European regulations say

According to the new European Union tax rules, for any order shipped outside France, VAT-free invoicing (or "VAT exemption") is only possible if you provide a valid intra-Community VAT number.

This is a measure aimed at ensuring better tax transparency in B2B trade between EU member states (and beyond for certain partner countries such as Switzerland).

What should you do?

Go to your customer account now to update your delivery addresses and add your intra-Community VAT number:

Update my delivery addresses

Without this information:

• Your order will be subject to French VAT (20% for most products, or 5.5% for certain food items).

• You will not be able to benefit from the VAT exemption, even if you are outside France.

Who is concerned?

All our professional customers outside France, in particular:

• Switzerland

• Luxembourg

• Belgium

• Germany

• Italy

• Spain

• The Netherlands

• And any other EU member country or trading partner country receiving shipments from France.

Need help?

Our team is at your disposal if you have any questions or need assistance to update your VAT number.

Contact us directly via our chat, by email at [email protected] or by phone: 04 69 96 63 36.

We thank you for your loyalty and understanding.